Leland
Limited, Inc., warranties its products to be free from defects in materials or
workmanship for one year after the date of shipment. Since Leland manufactures, processes, and distributes
various types of products, specific warranty information is provided
below. It is our goal to ensure complete
satisfaction. To that extent, we will
happily repair or replace defective product, when appropriate.
Gas
Filled Cylinders-We warranty all of
our gas filled cylinders to and be free
from defects and leakage for up to three years, depending upon storage
conditions. Cylinders with a crimped closure, usually N20, O2 or Propane filled
must not be stored below 40F as this may damage the seal. Custom made cylinders
are not returnable. There is a 25% restocking fee for all other returned
cylinders. Credit for punctured cylinders is not permitted unless a faulty
Leland valve is returned with same.
Emergency
Strobe Lights (ESL I and ESL II)-We
warranty these units to be free from defects for one year after the date of
purchase. We also warranty the bulb for
one year. Defective units should be
returned complete. If the returned unit
is found to be defective, a new replacement will be shipped within 14 days
after receipt of original.
CO2
PicnicTap® All CO2 PicnicTap® units
are designed to be free from defects for one year after the date of
purchase. A code is located near the
inlet of the regulator and it can be identified back to the production lot
origin. All CO2 PicnicTap® units are
bench tested at the normal working pressures to assure trouble-free
operation. If you believe your unit
leaked, this can be tested at our factory.
Returns should be sent with an explanation of the defect to our facility.
At our discretion, we will repair or replace the defective portion of the
product.
PowerClean™
ProSeries–All ProSeries units are
designed to be free from defects. We are
covering the valve for as long as you own it.
All ProSeries units are bench tested at the normal working pressures to
assure trouble-free operation. If you
believe your unit leaked, this can be tested at our factory. At our discretion,
we will immediately send a new or rebuilt unit.
Cream
Whippers (Models 22202 and 22205)-The
all metal head and the Stainless Steel body have a limited lifetime warranty
and would be replaced free of charge or repaired at our expense. The rubber
components, which make up the head, are considered to be wear items and may
need to be replaced from time to time. A
small charge will apply for these replacement parts. Extra brushes and nozzle tips can be
purchased. If a whipper is found to be
defective, please contact us immediately. This product had a major change in
2008, some older models may need special consideration.
Cream
Whipper (Model series: 2202X, 2205X & 221XX 0.25L, 0.5L & 1.0L respectively)
These models are sold under the
Donato DiGiacopo brand name since 2004. Since Leland is the authorized
distributor, we will warranty these to be free from material defect for one
year after the date of purchase. Rubber components and spare parts may be
purchased. We can repair these units for a small charge plus return freight.
Soda
Syphons MrFizz Senior 1.0 liter Model 11105 The
all metal head and the stainless steel body have a lifetime warranty and would
be replaced or repaired at our discretion. Plastic syphon tube and washer,
overfill sleeve and cartridge holders may be purchased.
Soda
Syphons (Model Series 110xx
Plastic Head, 1.0 liter Aluminum Body) These models are sold under the
Donato DiGiacopo brand name since 2004. Since Leland is the authorized
distributor, we will warranty these to be free from material defect for one
year after the date of purchase. Rubber components and spare parts may be
purchased. We can repair these units for a small charge plus return freight.
Units that exhibit corrosion inside the bottle are eligible for free
replacement, this is usually due to using acidic water or adding citrus juice
to the inside of the bottle.
1. CALL OR EMAIL FOR AN RETURN GOODS AUTHORIZATION
908-561-2000 [email protected].
2. Send the item back prepaid by traceable means to:
Leland 2614 South Clinton Ave. South Plainfield N.J. 07080.
Our goal is to get your item repaired or replaced in 5
business days or less. Refer to the RGA# when inquiring. Be sure to provide us
with all of your contact information including email and a physical street
address that UPS can deliver to.
